Return conditions:

Items must be returned in the same manner in which they came.

The return must be sent within ten days since the day of purchase.

If the item is damaged/defective, a photo of the item must be sent along with a short description detailing the damage/defective component. 

Images & descriptions must be sent within one day of arrival. 

Steps:

 1. Send Image and Description to info@byzasusa.com (make sure to list "RETURN" in the subject line)

2. Mail product to: 

4760 Lakeshore Terrace, Fort Gratiot, Michigan, 48059, USA. 

* Make sure to Include the order number *

* Note: we do not cover return shipping * 

* If the good is neither damaged nor defective skip directly to step 2 *

 

Once we process the return, your payment will be refunded.